Business Phone Systems

PhonePresence is a comprehensively featured virtual switchboard and call centre system, hosted on our servers and with specifications superior to those of in-house hardware systems.

The range of PhonePresence business phone systems cover small business requirements through to a high capacity multi-site call centre version.

X-on One Number Solutions provide a single non-geographic number accessing all company branches, simplifying customer contact and reducing marketing costs.

X-on can incorporate VoIP into it's hosted phone systems providing cheaper calls and even free internal calls.

Tier 1 VoIP routes ensure the highest quality VoIP connections available.

A quick end of call survey can provide management feedback on how effectively calls are being handled by agents and staff.

Statistics can be accessed in real time and call recordings emailed to managers where appropriate.

Voicebank is a phone-in information line which customers, staff and the media can call to hear recorded messages.

Business news and updates can be recorded remotely by appointed administrators.

Emergency Alert Systems can quickly communicate information to large numbers of people in a very short time period. Messages can be delivered using email, SMS and voice call.

Recipients can be provided the opportunity to respond, confirming receipt or providing information on intended action.

X-on can disseminate information to large groups of opt-in subscribers via email, bulk SMS and voice calls.

On pack promotions provide an interactive route to market with the added benefit of building a subscriber database.

Missed appointments result in wasted staff time. SMS and voice reminders can significantly reduce the number of missed appointments.

Recipients have the option to respond confirming or canceling the appointment.