Case Study - DisasterComUK

Business Continuity Management

DisasterComUK is a Business Continuity Management consultancy business providing organisations with Risk Analysis activities, Incident Management and Business Continuity Plan development as examples.

"DisasterComUK required a hosted service for it's customers from X-on that was able to inform large groups of newly trained Incident Management teams/responders quickly via a variety of different media when serious events occurred in their respective organisations and once researched X-on 'Alert' was the obvious choice."

"Before DisasterComUK engaged X-on, only legacy SMS systems were in place which provided a degree of success, but failed to raise the required numbers of Incident Managers in the timeframes needed to manage the business recovery efficiently."

"X-on's Alert service has been employed by DisasterComUK in place of the limited SMS systems, automatically improving each customer's capability to respond quicker via Voice calls, Emails (with attachments such as Business Continuity Plans) as well as SMS messages simultaneously."

"Recipients of the alert methods are then able to respond by email, voice call and SMS to confirm they've received the information (such as the instructions to join a conference call) whilst being fully monitored by the systems Administrator on their Internet enabled device."

"From DisasterComUK's perspective; the X-on ‘Alert' product is without doubt the only choice for organisations of any size and shape that are keen to develop and maintain their Incident Management and Business Continuity capabilities to manage serious events when they occur. We're delighted to be associated with this product and the X-on team."

Scott Carver MBCI, Managing Director
www.disastercomuk.co.uk