Information and Communications Technology Solutions

Integrated ICT - Data and Voice

X-on ICT Solutions provide a complete enterprise solution for Data and Voice based around our core call handling network, secured by multi-site resilience and best of industry partnerships, for business class connectivity coupled with the considerable cost savings afforded by a hosted solution.

Clients benefit from our extensive experience in delivering integrated information and communications technology solutions based on a comprehensive portfolio of in-house telephony systems and products developed to meet the needs of the most demanding of business needs, plus a position strengthened by integration with leading data providers and interconnection with the key Australian and UK fixed, mobile and data networks.

We offer unique strategies coupled with user friendly, efficient and secure ICT solutions enabling business objectives to be realised, but with cost and time savings via the provision and management of information plus the incorporation of existing and new technologies.

Our proven approach and methodologies take a design concept to an enterprise solution. By assessment and understanding of business objectives and opportunities, plus the implementation of appropriate and innovative technologies, X-on provide a complete and value added business solution.

Hosted Services

X-on offers comprehensive business or selective ICT hosted solutions utilizing Voice, SMS, Web and Data processing. These can integrated to provide high volume inbound/outbound call handling and management systems suitable for large scale call centres.

Hosted services include call management and distribution, business continuity and disaster recovery, fixed and mobile telephony, data hosting and management, high volume multi-site call centre solutions, plus SMS, email and web integration into information resources.

Phoenix Hosted Solutions Platform Phoenix Hosted Solutions Platform integrates Voice, SMS, Web and IM Data systems into a convergent system able to provide enterprise level call handling and call centre applications. For example, the merging of SMS based CRM and appointment reminder services with call handling packages that provide full call distribution, call recording and agent management. More Information...

999Alert Business Continuity X-on's 999Alert DR suite of applications offers a range of products from off-the-shelf information services, to bespoke systems which can be integrated with existing business DR infrastructure and data protection and retrieval. Disaster Recovery services can be fully automated or may involve an element of 24/7 live staff interaction. More Information...

Hosted Fixed and Mobile Telephony X-on's commitment to the innovative and entrepreneurial development of new and unique telephony products has seen it positioned as market leader in a variety of fixed and mobile services. Multi-site resilience provides the security a commitment to Enterprise level business solutions demands. Distributed Call Centre Virtual Switchboard Voice and SMS Alert Messaging Services One Number Solutions Voicebank Noticeboard VoIP Telephony