CRM | Customer Relationship Management Packages
Integrated Voice and SMS Customer Communications
X-on has packaged its automated Voice and SMS services into industry specific CRM interfaces.
These are designed to enhance the interaction between Company or Utility and their customers. Efficiencies are gained through improved communication and effective reporting allowing supervisors to monitor performance and further improve customer satisfaction.
Connecting with Customers More Efficiently
X-on CRM packages have been designed to optimize communications in areas such as the Emergency Services and Health. Ease and flexibility of communication along with the cost benefits of a hosted service.
Surgery Connect is a suite of five services that run alongside existing Medical Practice communications infrastructure to improve communication paths between patients and staff. The services run on the network and can be managed via the Internet. This means low cost of implementation and ownership, minimal training requirement and high resilience.
More Information...Emergency Services Connect is a suite of five telephony services which ensure the blue light services maintain contact with the public, press and their staff at all times, an essential requirement for the Emergency Services. The services are hosted by X-on resulting in no Capex or ongoing maintenance costs.
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