Voicebank Noticeboard - Information Phone Line

X-on VoiceBank allows remote updating of Messages for your Customers

Update Customer Information

Voicebank is a 'Noticeboard' messaging service that allows your business and staff to leave messages such as Press Releases, Public Announcements, Product Updates, Security Information and Staff Notification.

The messages can be recorded remotely by anyone with access to the passcode using any touch tone phone.

Callers can then phone in and listen to those messages usually played most recent first, but with the ability to skip back and forth. Older recordings can remain on the service for the caller to listen to after hearing those that are most up to date.

High Capacity Hosted Service

X-on has high capacity to serve internal and public Voicebank applications. A range of real time and emailed reports are available on system usage.

X-on Voicebank is a Hosted Service negating the need for purchasing or maintaining an expensive in-house solution. Our systems can handle a large number of callers simultaneously.

Switchboard congestion can be reduced during busy times as press enquiries, for example, can be diverted to your Voicebank.

	Remote recording access from any touch tone phone with a passcode
	Hosted service so no specialist equipment or phone lines are required on site
	No engaged tones
	Large numbers of callers can call the service to hear information at the same time
	Messages can auto delete after a period of time or be manually deleted remotely
	Callers can use their phone keypad to skip forward and back
	No maximum limit for the length of recording
	Web interface for easy administration
	Storage and caller retrieval of older recordings

Voicebank in Practice

X-on supply VoiceBank Services to over half the UK Police Forces, along with Fire Brigades, the NHS, Councils and other Utilities, Schools and Business...

Cambridgeshire Police VoiceBank has proved invaluable as a communications channel for Cambridgeshire Constabulary's busy media office. It allows press officers and the force control room to put out urgent and key messages 24 hours a day, seven days a week, 365 days a year. VoiceBank has more than proved its worth during major and critical incidents - from serious crimes to severe weather warnings. Media outlets can access it at any time to receive updates on developing situations, and press officers can deliver detailed information within seconds across the UK. The introduction of a text alert facility for subscribers, and a back-up number for the VoiceBank in Cambridgeshire will help turn the force's media newsline service from first-class to deluxe. Peter Wells Cambridgeshire Police

Yorkshire Water The service is easy to set up and has certainly proved to be a useful additional tool in our work to keep the media informed, particularly when events are moving quickly. Steve Parsley Press Office Yorkshire Water

Avon Fire and Rescue We have been using the voicebank service from X-on for almost 2 years and have found it invaluable in maintaining communications with our media partners. The service allows us to quickly and efficiently relay the details of incidents and other topics to the media without having to phone them individually. X-on has provided us with a reliable service throughout this period. StnO. Adrian Mantle Media Liaison Officer Avon Fire and Rescue Service

Voicebank for Schools

Voicebank is an ideal method of easily updating parents and staff on school closures, school trips, curriculum changes and general news.

Heart of England School Case Study...

Voicebank Info